Towards Tourism Education Excellence
The Official Training
Arm of NATAS
The Tourism Management Institute of Singapore
(TMIS) was officially launched on 16 November 2000. It was previously the Centre
for Tourism-Related Studies (CTRS) established in 1987. TMIS is a 100% owned
subsidiary of the National Association of Travel Agents Singapore (NATAS). The
corporate mission of TMIS is to upgrade the professionalism, service and
productivity of the travel and tourism industry. In addition to providing
training for their industry members, TMIS is also now actively providing tourism
courses and training to the public in Singapore.
Since its inception, TMIS has trained more than 30,000 students from the travel
industry. With a pool of 60 experienced trainers, TMIS offers a whole spectrum
of courses, from certificate to diploma to degree. TMIS' courses are specially
accredited by established institutions and their trainers are all experienced
and qualified in their respective fields.
TMIS was awarded the Casetrust for Education accreditation in May 2005. This
status will further enhance the confidence of international students and their
parents in the quality of education in TMIS.
TMIS was also awarded the SQC-PEO accreditation in November 2005, a recognition
of business excellence.
TMIS Expanding
Regionally, Envisioning The Future
In 2002, TMIS started receiving
international students from the Asia-Pacific region. This is in line with their
corporate mission to provide tourism education and training for students from
other countries. Tourism is a booming industry in this region and there is a
need for training and education for those in the travel industry. With 18 years
of experience in the travel and tourism industry, TMIS is more than equipped to
provide training for these international students and staff of the travel
industry.
Over the last three years, TMIS has very successful recruited more than 120
international students. What is unique, is the cosmopolitan nature of their
students. TMIS has students from Malaysia, Indonesia, Myanmar, Cambodia,
Vietnam, Korea and China. In view of this, TMIS has been called the 'Mini-United
Nations' with its students from all over the region. The recent awards of the
CaseTrust for Education and SQC status to TMIS are clear endorsements of their
institute's credibility and professionalism in recruiting international
students.
To ensure its continuing value and relevance, TMIS will adopt a more regional
perspective in its strategic goals and establish itself as a leading tourism
training institute in the region.
Vision
To be an established training institute in
Singapore and the region providing training for the travel and tourism.
Missions
To upgrade the professionalism, service,
productivity of the travel & tourism trade through training and education.
Corporate Philosophy
High Training
Standards
TMIS is committed to providing a high standard of training.
Quality
Training Courses
TMIS provide quality courses that are recognised and relevant to the changing
needs of the industry.
Staff/Student
Welfare
TMIS value and care for the well-being of their staff and students.
Environmental
and Community Policy
TMIS is environmentally friendly and community conscious.
Core Values
Excellent
Customer Service
TMIS provide excellent customer service and always strive to surpass customer's
expectations.
The management and staff of TMIS will constantly maintain strong work ethics to
foster good relationship with their partners and customers.
Quality and
Relevant of Courses
They ensure that courses for the students are relevant and of highest quality.
Course information is readily available with clear application and refund
procedures.
Team
Spirit/Cooperation
TMIS staff are well trained to handle the day-to-day operations and able to
multi-task. With a strong team spirit, they're productive, efficient and
effective.
Innovation and
Creativity
Staff are constantly encourage to come out with new ways of doing things and
think out of the box.
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